OUR PROCESS
How it works?
Critters & Clutter helps make dog ownership even better by taking care of the stinky chores. Get started with our pet waste removal service in minutes!
Sign up for Services
Click on the Free Quote button, complete the contact form right on our website. If you have questions you can give our friendly staff a call or message us on Facebook.
Schedule Your Initial Cleanup
Once you sign up for services a Critters & Clutter representative will reach out to schedule your initial cleanup and walk you through the entire process.
Setup Customer Portal
Once you sign up for services a Critters & Clutter representative will reach out to schedule your initial cleanup and walk you through the entire process.
Attach Payment Method
All billing occurs on the 1st of each month before services are provided. You are able to setup automatic payments with a bank account or credit/debit card.
Finalize Account Setup
Once auto pay is setup Critters & Clutter will send you a receipt via email. These records can also be seen in the customer portal. If payment is not received prior to your first cleaning of the month you will be removed from the service schedule.
Enjoy a Poop Free Yard!
Congratulations! You are officially a member of the Critters & Clutter family, and can start enjoying your tail wagging friends, without the stink, or the hassle of dog waste removal.
PROFESSIONAL WASTE HANDLERS
What to Expect On Your Service Day
Arrival Notification
Our friendly Critters & Clutter technicians will send you a 60-minute “on the way” text before your service begins. Customers are not required to be home at the time of service, but we do ask for easy access to cleaning areas and that no aggressive dogs be left out in the yard. This ensures a smooth and efficient service for everyone.
Cleaning Your Yard
Your professional pooper scooper will arrive and start cleaning up all the doggie doo. Swoop Scoop® team members are trained to walk in a special route to minimize the chance of missing any dog waste. Our team members will also walk your yard multiple times to ensure your yard is thoroughly clean and free of any missed dog waste.
Safety Procedures
Once your yard is dog poop-free, your Swoop Scoop technician will take and upload a photo of your closed gate to ensure no dogs accidentally get out of your yard. Our team members will then spray down all of their scooping equipment with organic, kennel-grade disinfectant to prevent the spread of germs and illness to other dogs, maintaining a safe and healthy environment.
On service day, expect professional and timely service from our dedicated Swoop Scoop® team, ensuring a spotless yard every time.
Pet Waste Disposal
Depending on your location and the local regulations, your pooper scooper will either double-bag the dog waste and place it in your trash can, or place the waste in their service truck to be disposed of with Waste Management. If you don’t have a trash can in select locations, the waste will simply be double-bagged and placed on the side of your home. This ensures proper disposal and compliance with local guidelines.
